Dallas, Texas — At the Game Business Law summit at SMU's law school today, Valve's Jason Holtman addressed the business models behind the company's popular Steam service.
Holtman, who serves as director of business development and legal affairs, says that Valve has sales in excess of 30 million units in their ten-year history. Steam launched in 2004. He remarks, "We're more than just a game company -- we're a platform holder, distributor, publisher..."
Running through the numbers behind console sales, Holtman points out that there are more PCs in the market than all the consoles combined. In fact, in 2007 alone, over 255 million new PCs were purchased. "That's a huge install base."
"Everyone's got a PC, they're connected," he says. "If you think about gaming just in terms of what analysts show you...you tend to think about the consoles." Each console company, says Hotlman, has a minimum of 50 people devoted to talking to magazines, appearing in USA today, etc.
Holtman goes on to say that there's a current meme making the rounds: 'Online sales are replacing retail sales.' "It's not a cannibalization," defends Holtman, "It's not a replacement. It's all boats rising with the tide." Retail sales are rising, just not as quickly. And he says, people are just now starting to get data from online sales.
Steam currently has 15 million connected gamers, with 1.6 million peak concurrent users. It's available worldwide in 21 languages. "From the outset, we knew we had customers worldwide," says Holtman.
"And we're a distribution channel, so we've got lots of other people's titles as well." Some three hundred plus games, in fact. "We have a great long tail, by the way...if you want to explore long tail economics."
"We're not just a way of selling game," reiterates Holtman. "What we are, actually, is a platform." As such, users have to be able to do more than just buy games, the reason Steam has achievements, and lets users talk to friends.
Holtman returns to this false idea that "Digital sales cannibalize retail," and this time he has proof. "Since Steam is actually a connected platform," he says, Valve can track activation for both retail and digital sales.







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I only buy games for their multiplayer modes. Since i usually pirate first to see how its like, i would totally buy it if i liked it, especially if they had multiplayer. I also almost always end up buying all Blizzard games even though I have also pirated them all before hand. Its really all about multiplayer.
So true. To be honest, I've never payed for a PC game in my life, until last November. I never thought of games as worthwhile to buy, so I pirated. But Valve really has changed me in a way. In November, I bought Valve's Left4Dead, and also 21 of their other games because I truly saw a reason to buy it. You get a bit of a different gaming experience through Valve's Steam. You get a community, you get constant updates of patches, and well maintained and supported games. You don't get the whole experience if you pirate the games. Pirates really are just unsatisfied customers.